“Hello! Customer Care, I wanted to…….” And you hear, “For English press 1…. To speak with our customer executive press 9..” and without a second thought you press 9 to speak with a human to resolve your query.
Do you think you have what it takes to be an efficient hirer? Well, let’s take up a small challenge to check your hiring skills while on-boarding people for your organization. In the given scenario, 4 candidates John, Steve, Marc and David who have applied in XYZ company for an executive level role, were asked […]
Yes, we are trying to link two diverse academic fields Human Resources Management and Statistics. Most of the Masters program in HRM and HRD across India do also have a course on Statistics, but in the corporate world these are two very different job roles. So to brief those like me who are statistically challenged, […]
Does this topic really need to be emphasised? It is plain common-sense. But as the genius lies in the simplicity and there is devil in the details, we actually need to understand the above statement in its truest sense. Most of us do take vacations – some with family to favourite holiday destinations while others […]
“Your résumé has been shortlisted for interview with our organisation X. Could you come for an interview on…. at…?” Music to the ears from an incumbent’s perspective. The make or break opportunity for them. Hearing these beautiful words, they start their preparations for the D-day. Re-visiting the information on the résumé, practicing the perfect introduction […]
No dear readers this is not the hackneyed ‘Men-are-from-Mars-and-Women-are-from-Venus’ battle, but just an attempt to see if gender can or cannot predict longevity of an employee in organisations. HR practitioners and Psychologists have since long tried to find out the ever-elusive employee who is highly motivated to work and work only for their organisation. An […]
To put it more succinctly; “extroverts are better at language skills”. Or is it really so? Are all extroverts very good at verbal ability? Do they score more than the introverts on this particular ability? Many people have wondered, some of them even aloud, about the relation between these two psychological concepts, one being ability […]
This oft-repeated quote of Zig Ziglar is a question posed to many psychologists for clarification and veracity of the statement. However like other psychological constructs here too there is no simple ‘either-or’ answer. The above statement though true is not an absolute. Another famous quote attributed to Thomas Alva Edison who was a certified genius […]